Help Center

Yes, each piece is handmade in our workshop on Paros Island, Greece, with great care and attention to detail.

We work with sterling silver, stainless steel, Zamak metal, Brass, Glass, Nylon, Cotton and more.

Contact us and we'll let you know when it's back in stock.

Yes, absolutely! Feel free to contact us with your request, and we’ll be happy to help.

Yes, we offer a carefully prepared gift wrapping service, ready to gift.

💰 Is there an extra cost?

Yes, gift wrapping is available for an additional $1 per item.

✨ What does the gift wrapping include?

Your order will be beautifully wrapped in a gift box and ready to give, with no invoice included inside.

💌 Can I add a personalized message?

Yes, you can leave a note at checkout and we will include it for you.

 We accept credit/debit cards, PayPal, Apple Pay, and other secure payment options.

Yes, we do! We love partnering with like-minded retailers and other professionals. If you're interested in stocking our handmade jewelry, you can open a B2B account in our store. After verification, you will gain access to preferential rates.

Definitely! Whether you're looking for matching pieces for bridesmaids, favors for guests, or unique gifts for a team or client event—we’re happy to help. We can tailor designs, quantities, and packaging to suit your needs.

Yes, we usually require a minimum order value or quantity for wholesale pricing to apply. This helps us plan production and offer better rates. We’ll share those details once we know more about your needs.

Production time depends on the size of your order and the pieces selected. Most wholesale/event orders take between 2–3 weeks to complete, but we’ll confirm your timeline once we receive your request.

 Yes, we ship worldwide. Please be aware that international customers are responsible for customs or import taxes.

 Orders are processed in 1–3 business days. We ship on Mondays, Tuesdays, Wednesdays, and Fridays.

• 
  Europe: 5–10 business days
  
• 
  USA & Canada: 10–20 business days
  
• 
  Australia & Rest of World: 10–25 business days
  

 Yes, we do.

 Not currently. Shipping costs are calculated at checkout.

 To save, we recommend combining items into one order when possible.

Most orders are shipped with standard mail with tracking number. UK, and some others countries may require a signature.

Check your mailbox and ask your neighbors. If still missing, contact your local post office with your tracking number.

Due to the handmade nature of our pieces, returns aren’t typically accepted. But if something’s wrong, contact us within 7 days and we’ll make it right.

 Please send us photos right away—we’ll arrange a refund or replacement depending on the situation.